Return, Replacement & Refund Policy

Last Updated: November 29, 2025

We want you to be completely satisfied with your purchase. Please review the policy below.

Return Window

Returns or replacements can be requested within 7 days of receiving the product.

Eligible Reasons

• Damaged or broken on arrival (unboxing video required).
• Defective product.
• Wrong item delivered.
• Missing parts.

Not Eligible

• Used or partially used items.
• Products without original packaging.
• Change-of-mind for scented goods.
• Sale/discounted items unless damaged.

Refund Process

Once approved, refunds are issued to the original payment method within 5–7 working days. COD orders are refunded via UPI.

Replacements

If inventory is available, a replacement is shipped. Otherwise, you receive a full refund.

How to Request

Email us at aromasbyharnoor@gmail.com with your order number, reason, and photo/video proof.